Blogs
Explore expert articles, thought leadership, and industry insights from Akssi — where technology meets compassionate care.
The Other Side of SSVI: What Hospice Leaders Should Watch Beyond Non-Hospice Spending
The Other Side of SSVI: What Hospice Leaders Should Watch Beyond Non-Hospice Spending
Much of the industry discussion around CMS’s new Service and...
Stop Looking for Decline. Start Seeing the Patient.
Stop Looking for Decline. Start Seeing the Patient.
Every 15 days, federal regulation requires your interdisciplinary group to review each patient's...
Why Operational Consistency Is Your Best Defense Against Hospice Audit Risk
Why Operational Consistency Is Your Best Defense Against Hospice Audit Risk
Hospice organizations rarely struggle because clinicians make poor...
Beyond the Moratorium: Why Every Hospice Will Be Audited — and How to Be Ready
Compliance expert Sharon Harder (C3 Advisors) and Farrokh Abadi (CEO, Akssi) break down what auditors are looking for, the triggers that put hospices...
The ROI of Getting Hospice Decisions Right the First Time
The ROI of Getting Hospice Decisions Right the First Time
Hospice organizations pay for unsupported eligibility and recertification decisions twice....
What the CMS Hospice Moratorium Signals About Audit Risk and Oversight
What the CMS Hospice Moratorium Signals About Audit Risk and Oversight
CMS’s hospice enrollment moratorium is officially tied to fraud prevention and...
Proactive Preparation for Provisional Period of Enhanced Oversight (PPEO) in Hospice
Proactive Preparation for Provisional Period of Enhanced Oversight (PPEO) in Hospice
The compliance environment for hospice providers has shifted....
Operationalized Insights: The Next Frontier in Healthcare Workflow Management
Operationalized Insights: The Next Frontier in Healthcare Workflow Management
The healthcare industry generates massive amounts of data every day...
The Anatomy of a Defensible Hospice Recertification
The Anatomy of a Defensible Hospice Recertification
Lost in Translation: Why Certain Clinical Narratives Fail Hospice Recertifications
Lost in Translation: Why Certain Clinical Narratives Fail Hospice Recertifications
The Hidden Challenges of Change Management in Healthcare Technology
Healthcare is evolving at a rapid pace. Tools like electronic health records, digital health apps, and virtual medical assistants promise better...
Assisted Living Family Updates: How Transparent Communication Improves Trust
On a beautiful fall day a son is in the process of moving his mother into an assisted living facility. For this family today is a significant life...
Why Monitoring Assisted Living Care Levels in Real-Time is a Must
Today, there are more than 1,000,000 Americans residing in assisted living, a number expected to rise as our population ages.
Maximizing Patient Satisfaction in Senior Living Through Proactive Care Management
Proactive care management is becoming an essential model for senior living facilities. Unlike reactive care, which waits for problems to arise,...
Understanding Caregiver Burnout
Being a caregiver is an incredibly difficult yet rewarding role. When people are unable to take care of themselves because of diseases like...
Transforming Hospice Care: Key Updates to the HQRP and HOPE Instrument
Transforming Hospice Care: Key Updates to the HQRP and HOPE Instrument
The hospice care landscape is evolving with new measures under the Hospice...
December 3, 2024- Nurse Daisy V3 is Now HIPPA Compliant.
ATLANTA,Dec. 3, 2024/PRNewswire/ -- Following the initial launch in July of this year, Nurse Daisynow includes both Patient and Clinician panels...
The Other Side of SSVI: What Hospice Leaders Should Watch Beyond Non-Hospice Spending
The Other Side of SSVI: What Hospice Leaders Should Watch Beyond Non-Hospice Spending Much of the industry discussion around CMS’s new Service and Spending Variation Index, or SSVI, has focused on non-hospice spending. But the utilization side deserves just as much attention. CMS is also looking at patterns such as long lengths of stay, high live-discharge rates, and beneficiaries returning to the same hospice shortly after discharge. Those patterns do not prove that a hospice made the wrong decision, but they can become flags that lead CMS to look more closely at the eligibility, recertification, and discharge decisions underneath the claims.
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Stop Looking for Decline. Start Seeing the Patient.
Stop Looking for Decline. Start Seeing the Patient. Every 15 days, federal regulation requires your interdisciplinary group to review each patient's plan of care. That's not a best practice. That's 42 CFR 418.56(d), and surveyors cite against it. What that review actually looks like inside a growing hospice is a lot less standardized than most leaders think. In plenty of organizations, IDT prep has quietly turned into a search. A nurse opens the chart hunting for evidence the patient is declining, because decline is what survives an audit. That's a poor use of a clinician's hour. It's also, and this is the part that usually gets missed, a poor compliance strategy.
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Why Operational Consistency Is Your Best Defense Against Hospice Audit Risk
Why Operational Consistency Is Your Best Defense Against Hospice Audit Risk Hospice organizations rarely struggle because clinicians make poor eligibility decisions. More often, appropriate decisions become harder to defend as documentation, clinical reasoning, and supporting evidence become less connected over time. Growth increases the number of patients, clinicians, locations, and decisions an organization must manage. Without a structured way to identify hidden gaps before they become exposure, decision risk quietly grows alongside the census.
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Beyond the Moratorium: Why Every Hospice Will Be Audited — and How to Be Ready
Compliance expert Sharon Harder (C3 Advisors) and Farrokh Abadi (CEO, Akssi) break down what auditors are looking for, the triggers that put hospices on the radar, and the documentation practices that reversed $147,000 in denials.
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The ROI of Getting Hospice Decisions Right the First Time
The ROI of Getting Hospice Decisions Right the First Time Hospice organizations pay for unsupported eligibility and recertification decisions twice. First through the time and labor required to fix documentation after the fact. Second through denials, clawbacks, and audit exposure when those same gaps repeat across claims. Hospice audit risk is primarily caused by decisions that are not fully supported by consistent, complete documentation. Most teams see the rework. The larger financial risk builds in the background. The real ROI comes from eliminating both.
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What the CMS Hospice Moratorium Signals About Audit Risk and Oversight
What the CMS Hospice Moratorium Signals About Audit Risk and Oversight CMS’s hospice enrollment moratorium is officially tied to fraud prevention and program integrity concerns. But for established hospice organizations, the larger issue is what the announcement signals about where hospice oversight is heading next and how quickly the operating environment is changing beneath it.
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Proactive Preparation for Provisional Period of Enhanced Oversight (PPEO) in Hospice
Proactive Preparation for Provisional Period of Enhanced Oversight (PPEO) in Hospice The compliance environment for hospice providers has shifted. CMS has intensified scrutiny of the hospice program in response to improper payments, suspected fraud, and rapid growth in certain markets. A central enforcement tool is the Provisional Period of Enhanced Oversight (PPEO), which places selected new hospices under heightened review that may include prepayment review of Medicare claims.
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Operationalized Insights: The Next Frontier in Healthcare Workflow Management
Operationalized Insights: The Next Frontier in Healthcare Workflow Management The healthcare industry generates massive amounts of data every day from electronic health records and digital health apps to monitoring devices and reporting tools. Artificial intelligence can now analyze this information and surface meaningful patterns and risks. When used effectively, these insights help reduce administrative burden, guide better decisions, and support safer, more consistent care across senior living, home health, and hospice environments.
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The Anatomy of a Defensible Hospice Recertification
The Anatomy of a Defensible Hospice Recertification
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