Grow Your Business.
Stay Compliant.
Improve Care.

In our last piece, we talked about the $2 billion recertification problem we witnessed firsthand during our years in hospice operations. We've sat through the appeals, absorbed the denials, and watched excellent clinicians question their documentation skills. The problem wasn't clinical judgment—it was translation. 

We've been there—sitting across from your clinical team after another recertification denial, knowing the patient absolutely qualified, but somehow the narrative didn't convince the auditor. After years running hospice operations, we've seen this scenario play out too many times. The industry loses an estimated $2.1 billion annually to recertification denials, and we're convinced most of these patients genuinely were qualified.