Skip to content
English
  • There are no suggestions because the search field is empty.

Migration to Akssi 5.0 FAQ

We are excited to help you prepare for the transition from Akssi 3.0 to Akssi 5.0. This FAQ provides answers to common questions about the migration.  Our goal is to make the transition as smooth as possible while ensuring your team feels informed, prepared, and confident using the new interface and functionality.

  1. When will our organization be migrated from Akssi 3.0 to Akssi 5.0?
    1. The migration will begin on August 17th at 6pm ET.  We anticipate users being able to use the new version sometime on August 18th once we have completed data validation testing.  An email will be sent out to corporate leadership, Executive Directors and DON's once the validation is complete letting them know that everyone is now able to resume logging Daily Snapshots.
  2. Will there be any system downtime during the migration?
    1. Yes, the system will be offline for about 12 hours. This means that users will not be able to login at all during this time.
  3. What does our team need to do before the migration?
    1. Before 6pm on August 17th, please submit any saved drafts of Daily Snapshots.  Any that have not been submitted at that time will be autosubmitted by the system.
  4. Will all existing resident, user, and historical data transfer to Akssi 5.0?
    1. Yes, all previously logged daily snapshots, baselines, supply requests and more will be migrated into 5.0.
  5. Will our current usernames, passwords, roles, and permissions remain the same?
    1. Yes, all usernames and passwords will be exactly the same to login with.  If you do not remember your username or password, please reach out to your Executive Director or DON for assistance.  
    2. Permissions will also remain the same along with some enhanced permissions for the new functionality such as creating a new employee and creating additional resident contacts.
  6. What will happen with existing residents who have been flagged?
    1. Through discussion with Carriages leadership, all flags will be cleared and not carried over from 3.0 to 5.0.  This will allow leadership at each location to start fresh with new flags over the course of the first week of taking snapshot post migration.  Flags should coincide with level of care plan changes.
  7. What are the biggest differences between Akssi 3.0 and Akssi 5.0?
    1. A refreshed, modern user interface designed to provide a more intuitive and visually engaging experience.
    2. Ability to create additional resident contacts for a single resident
    3. Manager access to empower managers to create new employees
    4. When clearing a flag, a comment is now required by the person clearing the flag to explain why the flag was cleared and what action, if any, was taken such as changing the baseline and/or level of care plan.
    5. Existing processes and the goal of one snapshot per day per resident remains the same.  Additionally, the process of recording a daily snapshot and requesting supplies remains the same.
  8. Will training materials or resources be available before launch?
    1. Of course!  Please view all of resources on our newly created Knowledge Base
  9. How will we confirm that the migration was completed successfully?
    1. An email will be sent to Carriages leadership from the Head of Client Experience once the migration is complete and data has been validated.  Leadership will then cascade this message to all teams at all locations. 
  10. Who should we contact if we experience an issue or need assistance after the migration?
    1. Contact support@budstechnology.com