Understanding the Resident Level of Care Flags

Akssi watches for a lasting change in how much help a resident needs. If the change is large enough, the system shows a Resident Level of Care Flag so staff know to take a closer look to see if a level of care plan change needs to occur.

What is a Resident Level of Care Flag?
A Resident Level of Care Flag is a heads-up. It lets your team know that a resident may need more help - or less help - with an activity than they normally do.

A Resident Level of Care Flag is not a diagnosis and does not automatically mean something is wrong.

How does Akssi decide when to show a Resident Level of Care Flag?
Akssi does the work in the background. Here is the simple version:

1	Staff answer the usual care questions Caregivers record how much help the resident needed with activities such as bathing, shaving, or transferring.
2	Akssi combines the day's answers If the activity is recorded more than once in a day, Akssi looks at those answers together.
3	Akssi looks for a pattern The system reviews the 7 most recent days that have recorded answers. This helps prevent one unusual day from causing a Resident Level of Care Flag.
4	Akssi compares the pattern with the resident's normal level If the difference is large enough, Akssi shows a Resident Level of Care Flag for staff to review.

Important: Each activity is reviewed separately. A change in bathing does not affect the Resident Level of Care Flag for transferring, shaving, or any other activity.

What does the Resident Level of Care Flag mean?

Flag	What it means
More help needed	The resident may be needing more assistance than usual. Review the resident and the recent care entries.
No flag	The resident's care needs appear to be within their usual range. No action is needed based on the Resident Level of Care Flag.
Less help needed	The resident may be needing less assistance than usual. This could be improvement, or it may mean recent care entries should be checked for accuracy.

What should I do when I see a Resident Level of Care Flag?

Review the activity that was flagged.
Check the resident's recent care entries for accuracy.
Consider whether the resident's needs have truly changed
Follow your organization's normal process for documenting or reporting changes in condition.

Remember: The Resident Level of Care Flag points your team to something worth reviewing. Your staff still use their professional judgment and your organization's normal care processes.